Dmg consultants11/4/2023 ![]() How to utilize and operationalize key metricsÄonna Fluss is President of DMG Consulting LLC.How to create a customer-centric company.Watch this webinar with Donna Fluss, President at DMG Consulting and Shorit Ghosh, Vice President, North America Services at Clarabridge as they share: With the wealth of data and insights available to you in your Contact Center, it is critical to focus on the most important metrics that will drive improvement.
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